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HOW WE WORK AND HOW WE CHARGE FOR SERVICES

Exceptional client service is our goal. This means being easy to deal with and viewing cases as collaborations between you and us. We take great pride in keeping open channels of communication with our clients as we offer our guidance and expertise every step of the way.

HOW WE WORK A TYPICAL CASE

1. YOU GET IN TOUCH

Call or fill out the form on the Contact page. We will respond as soon as possible – usually the same day.

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2. INITIAL CONSULTATION

An attorney will talk with you about the issue on the phone. There is no charge for this conversation and there is no obligation for you to retain our services afterwards.

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3. ESTIMATE GIVEN

If after the initial consultation you want us to provide you with an estimate of the cost of representation, we will provide you with that estimate.

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4. WRITTEN CONTRACT

If after the estimate is given you decide to retain our services, you will be sent a written contract to review and sign. It will confirm our charges in writing and explain what to expect.

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5. THE CASE IS WORKED

Collaborating with you, we progress through the stages of the case, keeping you posted on developments and answering your questions as we work to achieve the best possible outcome.

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6. AFTERCARE

After the outcome is learned, we make sure you understand all aspects of it. We advise you of any further options to explore if needed. Then, we stand ready to assist you in the future if you encounter any problems.

OPTIONS FOR CHARGES OF SERVICES

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FIXED FEES

Fixed fee (flat rate) representation involves you paying a one-time fee up front to cover all time that will be expended by the firm on the work described in the fee contract. This option is great for people who don’t want to worry about receiving bills in the mail each month for legal fees. Instead, they have peace of mind from knowing that they are paid in full.  The written fee contract will include a written breakdown outlining how the dollar amount of the fixed fee was determined.

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PAY AS YOU GO

Some matters lend themselves better to clients paying-as-they-go instead of paying a fixed fee up front. For this option, our standard hourly rates as set forth in the written contract will apply. You are billed only for the work performed and can direct us to stop work at any time. So that we remain your advocate and not a debt collector, typically we require clients to make an initial deposit into an escrow account and then we bill against that escrow balance each month. Your monthly bill will list detailed time entries describing the work performed in the case for that billing period and will reflect the escrow balance that remains after that month’s total is deducted.

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